EU AI Act — Deployer Duties & Evidence (Article 26)

Deployers of high-risk AI must monitor operation, retain logs, ensure human oversight, and cooperate with providers — in force from August 2026 alongside transparency rules. This guide maps deployer duties to ai_act.* events you can export. It does not determine whether you are a deployer or whether your system is high-risk.

Deployer vs provider (evidence split)

RoleTypical dutySigigo evidence angle
ProviderEmbed Art. 12 logging in product (Arts. 12, 19, 72)SDK in vendor high-risk feature
DeployerOperate, monitor, retain, oversee (Art. 26)Overlay SDK at API boundary if vendor logs are weak
BothValue-chain cooperation on log accessExportable evidence packs both sides can verify

Article 12 field map: Article 12 hub.

Article 26 → what to evidence

Deployer duty (summary)Evidence expectationai_act.* events
Take provider instructions into account (26(1))Prove configured operating conditionsPolicy metadata on inference_started
Assign human oversight (26(2))Oversight assigned and exercisedai_act.human_review_completed, human_override
Monitor operation (26(5))Periodic operational checksai_act.operation_monitored
Retain logs ≥ 6 months (26(6))Exportable retention windowTenant policy + evidence pack slice
Relevant input data quality (26(4))Data suitability at decision timeai_act.input_received + validation metadata
Inform workers (26(11))Workplace transparency where applicableai_act.transparency_disclosure (if AI interaction)
Serious incidents (26(5) + Art. 73)Detection → report chainai_act.serious_incident_reported

Deployer checklist (engineering)

  • Confirm high-risk scope via legal review or FLI Compliance Checker — then run the technical readiness quiz
  • Instrument every production inference path — no shadow APIs without logging
  • Link human review events to the same session_id as model output
  • Set retention ≥ 180 days; document sector-law extensions in tenant policy
  • Schedule ai_act.operation_monitored checkpoints for post-market monitoring alignment
  • Practice evidence pack export for a sample retention window before surveillance asks

Typical deployer gaps

ApproachWhy it falls short
Rely on vendor dashboard onlyNo independent verification; weak deployer control story
SIEM with 90-day retentionMay miss six-month floor; weak tamper evidence
Manual oversight spreadsheetsNot automatic — fails Article 12 at provider; weak for deployer monitoring
Separate HR and AI logsCannot reconstruct session without shared session_id

FAQ

We buy SaaS AI — are we still a deployer?
Often yes, when you operate high-risk AI in your context. You may need an overlay at your API boundary even if the vendor claims compliance. Contractual assurances are not tamper-evident logs.
Does Article 26 replace Article 12?
No. Providers must enable Art. 12 logging; deployers must monitor, retain, and oversee under Art. 26. Both need evidence — see the Article 12 hub for automatic logging requirements.
What about FRIA (Article 27)?
Certain public-sector and private deployers must complete Fundamental Rights Impact Assessments. Evidence the process with review and sign-off events — Sigigo witnesses execution, not legal conclusions.

Run the readiness quiz or book a workshop to map deployer duties to your production AI flows.

This guide supports qualification and architecture planning — it is not legal advice. Work with your legal and compliance teams on classification, DPAs, and deployment approvals. See also our Regulatory & Compliance page.